If a show or event is cancelled or rescheduled, we will use reasonable endeavours to notify all ticket holders of the cancellation once we have received the relevant authorisation from the tour promoter or organiser. We do not guarantee that ticket holders will be informed of such cancellation before the date of the event. We […]
We are unable to consider any requests for refunds or exchanges once a ticket has been purchased.
We often don’t know this until the day of the performance. Most shows run at somewhere between 1 hour and 2 hours 30 mins including interval.
Every effort to admit latecomers will be made at a suitable break in the event, but admission cannot always be guaranteed.
Our box office is operated by Ticket Quarter. Ticket Quarter is a member of STAR – Secure Tickets from Authorised Retailers. STAR Members comply with a code of practice designed to help customers. You can be sure that a STAR member will always give the highest standard of professional service.
In common with many fringe venues, The Hope Street Theatre operates unreserved seating.
If the show uses strobes, signage will be displayed at the theatre advising customers of the details before the performance. If you have a condition that is directly affected by any of these please contact us before the performance and we can check with the visting company and give you more details.
Tickets are sold by The Hope Street Theatre as agent for the organisation responsible for the Event (the “Event Promoter”). Details of the identity of the Event Promoter are made available on the front of the ticket where possible, otherwise details are available upon request from the box office. © 2021 The Hope Street Theatre