The Hope Street Theatre Box Office is operated by Ticketquarter. Here are some frequently asked questions about tickets…
Frequently Asked Questions about Tickets
To buy tickets online, please click here.
Please note that our Box Office telephone line (operated by Ticket Quarter) is temporarily closed. This is to allow the Ticket Quarter team to efficiently and quickly respond to the unprecedented levels of customer queries currently being received. Please email firstname.lastname@example.org and someone will be in touch shortly to help resolve your query. Tickets for upcoming events can be purchased online via our website. We are sorry for any inconvenience and thank you for your patience and understanding.
If you prefer to purchase tickets over the telephone, please contact our Box Office telephone team on 0344 561 0622. The Box Office telephone lines are currently open from 9am – 5pm Monday – Friday.
In Person Booking – Liverpool M&S Bank Arena
You can also purchase tickets in person from The Liverpool M&S Bank Arena Box Office during their normal opening hours. Opening hours may vary, so please telephone the Box Office telephone team on 0344 561 0622 to check in advance of visiting.
In Person Booking – The Hope Street Theatre
The Box Office at The Hope Street Theatre opens 30 minutes prior to each performance. Only tickets for that day’s performance can be purchased from The Hope Street Theatre Box Office. Tickets are sold on a first come first served basis. To be sure of a ticket, we strongly recommend booking in advance.
The Box Office is currently open Monday - Friday, 9am - 5pm. You can reach it on 0344 561 0622. You can purchase tickets online, 24/7 by clicking here.
You can contact the Box Office on 0344 561 0622. Alternatively, you can email email@example.com. If you have not yet received tickets for a show due to start within the next 72 hours only, you can email firstname.lastname@example.org
Your tickets will be sent by email immediately upon booking. Tickets occasionally end up in junk mail. If your tickets have not showed up, please email:- email@example.com. If your enquiry is regarding tickets you have not yet received for a show taking place within the next 72 hours only, please email: firstname.lastname@example.org
It may sometimes be possible to exchange tickets for a different performance of the same show. Please contact the Box Office on 0344 561 0622.
Ticket purchases are non-refundable. We cannot offer any kind of refund unless the event is cancelled or has considerable changes made to it, such as a change of date. Click here to view our full Terms and Conditions.
Tickets are sold via Ticket Quarter which processes your card details over a secure Internet connection, which makes it completely safe to order tickets online. The connection between your browser and our web server is protected with SSL (Secure Socket Layer), which creates a connection over which financial details can be safely passed between your computer and a transactional website.
No, the theatre operates a general admission policy.
Please contact our box office on 0344 561 0622 quoting the error message you have encountered.
Show times vary, Most shows playing at Hope Street will finish by 10pm.
This depends on the policy of the visiting company. Admission cannot always be guaranteed but will be made at a suitable break if possible.