By Telephone / Online
Our Box Office telephone line (0344 561 0622) is open from Monday – Friday, 9am – 5pm. You can find out more about the shows or book tickets online 24 hours a day by clicking here or by visiting our ticketing partner, Ticketquarter.
You can purchase tickets in person (subject to availability) from the theatre Box Office 30 minutes before a performance begins.
How To Find Us
We are located at 22 Hope Street, Liverpool, L1 9BY. We are diagonally opposite the Everyman Theatre.
There is limited on street parking on Hope Street. There are secure car parks on Heathfield Street (just off Renshaw Street) and Oldham Street both of which are a 5-7 minute walk away.
Arriva buses numbers 1 and 4 link Hope Street with Liverpool City Centre and both stations. Other buses that stop nearby are: 74, 75, 80/80A, 82/82A/82B/82E and 86/86A/86B/86C.There are bus stops on Hardman Street and Mount Pleasant.
From Liverpool Central, it’s a ten minute walk to The Hope Street Theatre. Exit the station on Ranelagh Street, turn right and walk up to the Lewis’s building. Cross over the road (with The Adelphi Hotel on your left) and turn right up Mount Pleasant. You’ll find The Hope Street Theatre on the right (diagonally opposite The Everyman Theatre) near the junction of Mount Pleasant and Hope Street.
From Liverpool Lime Street, it’s a ten minute walk to The Hope Street Theatre. Exit the station on Skelhorne Street. Walk straight ahead, towards The Adelphi Hotel. Turn into Mount Pleasant and head up the hill. You’ll find The Hope Street Theatre on the right (diagonally opposite The Everyman Theatre) near the junction of Mount Pleasant and Hope Street.
Most taxi drivers know where the theatre is – however if not, then ask for The Everyman or The Pen Factory – we are diagonally opposite.
We aim to provide the best possible experience of our venue for all our customers.
There are 8 steps from Hope Street to enter the building. We currently have an application in process to have a lift installed, however there is not yet a date when this will be completed by. Once inside the building, everything is on one level and there are no further steps. There are accessible toilets. We always operate unreserved seating. Customers who require additional room or support should make themselves known to the Front of House Team on arrival.
Relaxed performances are specifically designed for those who will benefit from a more relaxed environment, including those with an Autism Spectrum Condition, learning disability or sensory and communication disorders. We offer several relaxed performances during our pantomime season.
BSL sign language interpretation, delivered by an interpreter, gives a sign interpretation of the text sung and/or spoken by artists in the onstage production. We offer a BSL performance during our pantomime season.
Do I have to have a ‘vaccine passport’ or negative test to attend?
No. At this stage, government guidance does not require this of theatres but we are reviewing our policies on an ongoing basis so please do check your pre-visit email to see what Covid measures are in place. You might wish to take a test in advance of attending in consideration of others. If you are displaying any symptoms of COVID-19, notably a prolonged cough, high temperature or loss of taste and smell – please stay at home.
Do I need to wear a mask or face covering?
Masks are not required from 27th January 2022 onwards. Please continue to wear a mask if it makes you feel more comfortable.
Will there be socially distanced seating in the auditorium?
All our productions from 1 September 2021 will be sold to potentially full capacity, unless guidance changes.