There are 8 steps from Hope Street to enter the building. We currently have an application in process to have a lift installed, however there is not yet a date when this will be completed by. Once inside the building, everything is on one level and there are no further steps. There are accessible toilets. We always operate unreserved seating. Customers who require additional room or support should make themselves known to the Front of House Team on arrival.
All tickets are set out by email. If you haven’t received your tickets within 10 minutes of purchasing them, you may have inputed an incorrect email address or your tickets may be in your junk or spam folder. If your tickets are not in your junk or spam folder, please contact 0344 561 0622 or email firstname.lastname@example.org
Our box office telephone line – 0344 561 0622 – is open from Monday – Saturday, 9am – 9pm and on Sundays and bank holidays from 10am – 4pm. The Box Office is closed on Christmas Day. You can also purchase tickets online 24/7 by clicking here.
The theatre box office opens 30 minutes prior to the start of the performance. We do not have the facility to accept card or cheque payments at the box office. Cash machines are available near by. Doors to the theatre open 5-10 minutes before a performance is due to start.